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If customer’s revision instructions contradict with the initial ones, please write a message to the Support Department saying what exactly was changed and/or what new information was added (with specific examples from the customer’s message or the files attached). If the support team considers your arguments valid, the client will be asked to pay additionally, and your bid will be increased.
Revision instructions are as follows:
INSTRUCTIONS NOT FOLLOWED: According to the label may contain has clearly been used.
If you check the label you will see May contain milk egg and tree nuts. Remember a “major food allergen” is an ingredient that is one of the following five foods or from one of the following three food groups or is an ingredient that contains protein derived from one of the following:
- Crustacean shellfish
- tree nuts
The section indicated a Where It Does Not Comply With the Law is not correct
Thank you for cooperation.